Saturday , July 31 2021

Best Buy Job Application – Associate Account Manager

Website Best Buy

Job Description:

The Associate Account Manager is a remote eligible position. It is an inside sales position responsible for sales of Best Buy Business (BBB) full assortment of products and services. This position is responsible for transactional and simple solution sales, along with customer service while playing an integral role in identifying customer needs to determine the appropriate customer journey. Responsibilities also include accountability for driving sales based on incoming leads, inbound & outbound calls and building rapport with existing customers.

Job Responsibilities:

  • Process transactional and simple solution sales and identify potential future opportunities that require dedicated account management according to defined customer journey/transition processes
  • Responsible for ensuring all leads are contacted with a high level of urgency to capture immediate needs as well as determine future opportunities
  • Meeting and exceeding call center productivity metrics for both Inbound and Outbound calling
  • Meet and exceed monthly financial targets through the execution of product and solution sales over the phone
  • Responsible for attainment of a revenue quota, a services target and a gross margin percentage
  • Responsible for outbound call activities related to lapsed customer engagement, trade show leads, procured lead lists, etc.
  • Responsible for Outbound Sales attainment via retail leads, call campaigns and other activities that require the representative to reach out to the customer

Job Requirements:

  • 2 or more years of sales experience
  • 2 or more years of customer service experience
  • Strong verbal and written communication skills
  • 2 or more years of sales experience with technology products, applications and services

Job Details:

Company: Best Buy

Vacancy Type:  Full Time

Job Location: Richfield, MN, US

Application Deadline: N/A

Apply Here

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